Focus on Patients, We Handle the Rest
Smart Solutions for Growing Medical Practices
Focus on Patients, We Handle the Rest
Efficient. Scalable. Reliable Support for Physicians
Concierge-Level Medical Consulting Services for Every Interaction in Your Practice
Concierge Medical Support delivers premium, white-glove service for every patient interaction—helping concierge, boutique, and traditional medical practices elevate the care experience. From after-hours communication and physician coverage to medical assistant staffing, vacation relief, and fully managed administrative operations, we ensure that every touchpoint—whether scheduling, follow-ups, or specialty coordination—is handled with professionalism, warmth, and precision that strengthens both patient loyalty and your practice’s reputation.
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Membership Sales
Elevating the Concierge Experience for Your Patients As a primary care physician or concierge doctor, you understand that your members expect far more than exceptional medical care—they expect a highly personalized experience from the very first interaction. In many practices, traditional managers and internal staff are used to fast-paced, volume-driven operations and may not be…
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Bookkeeping Services
Medical Practice Bookkeeping Bookkeeping Services for Medical Practices in Palm Beach & Martin Counties Concierge Medical Support provides tailored bookkeeping services for private medical practices, giving physicians and staff more time to focus on patient care while we manage the financial side of the business. Our solutions are designed to keep your books accurate, your…
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Internal Staff Training
Internal Staff Training & Support for Physician Medical Offices Concierge Medical Support provides physician medical offices with expert-led internal staff training designed to improve efficiency, consistency, and patient satisfaction. We offer customized programs that address practice operations, patient engagement, and workflow optimization, ensuring your team is equipped to deliver exceptional service at every touchpoint. Our…
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Chart Audits
Our chart audit services go beyond surface-level reviews. We perform detailed, routine evaluations of clinical documentation, charge capture accuracy, and code selection to ensure your claims reflect the full scope of services provided. Whether you’re a solo concierge provider or a growing multi-specialty practice, our strategic approach to revenue integrity helps increase collections, maintain compliance,…
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Medical Billing and Coding
our expert medical biller and certified coder provide meticulous oversight to ensure your practice is capturing every dollar it earns. We specialize in accurate, compliant coding and billing practices that minimize claim denials, reduce payment delays, and optimize reimbursement. By reviewing your billing workflow and payer contracts, we identify missed opportunities—whether from undercoding, incorrect modifiers,…
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Personalized Telephone Support 24/7
Elevate your practice by delivering a true concierge-level experience. At Concierge Medical Support, LLC, we help transform everyday medical offices into high-touch, patient-centered environments through customized training that empowers your team to provide seamless, compassionate, and efficient care.
Core Service Offerings
Medical Assistant Support (In-Person or Remote)
- Certified MA or CMA support for private office or home-based concierge visits
- Clinical intake, vitals, phlebotomy, EKGs, specimen collection
- Coordination with labs (LabCorp, Quest), mobile radiology, and DME suppliers
- Preparation and documentation in EHRs such as Elation, Athena, or Kareo
- HIPAA-compliant telehealth assistance and patient follow-up
After-Hours & Weekend Reception Services
- Dedicated receptionist services under your practice name
- Live call answering, voicemail triage, urgent escalation protocols
- Text and email communications with patients on your behalf
- Appointment booking and message relays for on-call physicians
- Option for bilingual coverage (English/Spanish)
Vacation Coverage for Physicians
- Temporary coverage by a board-certified physician or mid-level (PA/NP)
- Access to your patient records, lab portals, and communication preferences
- Prescriptions, urgent care consults, or telehealth availability
- Fully insured and credentialed providers per your licensing requirements
- Ideal for solo practices or concierge doctors taking extended leave
On-Call Mid-Level Provider Access
- Access to licensed PAs or NPs for weekends, evenings, or overflow coverage
- Routine consults, refill management, diagnostic follow-up, and urgent care triage
- Available under your practice protocol or as an independent contractor
Bookkeeping & Billing Services
- Monthly expense categorization, profit & loss reporting
- Integration with QuickBooks or preferred platform
- Medical billing support including claims submissions, insurance verifications
- AR follow-ups, patient invoicing, and concierge membership auto-pay setup
- Optional end-of-year tax preparation coordination
Medical Office Startup, Management Consulting and Billing
- EMR and telehealth setup, staff recruitment, and credentialing
- HIPAA compliance templates, patient forms, and intake workflows
- Membership program development (concierge, DPC, hybrid models)
Medical Practice Support
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Frequently Asked Questions
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Enhancing Medical Practices Throughout Martin | St. Lucie | Palm Beach Counties