Questions About Supporting Your Practice?

CMS provides six core practice-support services: personalized 24/7 telephone support, medical billing and coding, chart audits, internal staff training, bookkeeping, and membership sales support.

CMS is designed primarily for concierge, membership-based, boutique, private, primary care, and specialty medical practices. Support can be tailored around both smaller practices and growing physician groups.

Yes. Practices can select individual services based on their current needs or combine multiple services into a broader support plan.

CMS can provide professional patient communication outside normal office hours, including message handling, appointment support, escalation procedures, and coordination with on-call providers according to your practice workflow.

Not necessarily. CMS is designed to work as an extension of your existing team. Services can supplement current staff, help cover specific responsibilities, or provide additional operational capacity as the practice grows.

Yes. CMS can support medical billing, coding review, claim follow-up, denial management, charge capture, and broader revenue-cycle workflows to help practices improve accuracy and consistency.

Chart audits may include review of clinical documentation, charge capture, code selection, modifiers, documentation-to-billing alignment, and recurring workflow issues that could affect compliance or revenue integrity.

Yes. Staff training can include patient-service standards, front-office workflows, scheduling, communication procedures, EMR and telehealth processes, onboarding, and other practice-specific operational needs.

Yes. Membership support may include prospective patient communication, enrollment assistance, follow-up, renewal and retention support, and development of a more consistent membership workflow.

Bilingual English and Spanish support may be available depending on the service and coverage arrangement selected for the practice.

Some CMS services can be delivered remotely. The best way to determine whether CMS can support your practice and location is to schedule a consultation and discuss the services you need.

The process begins with a consultation. CMS learns about your practice, current workflow, challenges, and goals, then helps determine which services would provide the most value.